# Clapp

> Clapp is a digital asset platform offering a custodial wallet, crypto exchange, Flexible and Fixed Savings, crypto-backed credit lines and staking access, with fiat accounts, payments and cards provided through partner institutions. Clapp is a brand name used by companies of the Clapp group; the legal provider depends on the service and on the customer's country of residence.

Last updated: 2026-09-10.

This file is a concise guide to Clapp and its official sources. The applicable service terms govern contractual rights and obligations; product-specific terms prevail over the general Terms of Service for conflicts concerning that product. Marketing pages, comparisons and historical articles do not replace those terms. Current rates, supported assets, fees, limits, eligibility and the provider serving a particular customer must be checked in the Clapp app and the applicable terms. This file contains no live quotes, rates or personalised offers.

## Group companies and service providers

Clapp is a brand name used by companies of the Clapp group. The company providing a service to you depends on the service and on your country of residence and is identified in the Clapp app and in the applicable terms. The rights and obligations of each Clapp group company are several and not joint.

Clapp Finance Limited, a company incorporated in Canada, 600 - 1285 West Broadway, Vancouver, British Columbia, V6H 3X8, Canada, is registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a money services business, registration No. N300000907, for foreign exchange dealing, money transferring, dealing in virtual currencies and payment service provider services. Clapp Finance Limited has applied for registration as a payment service provider with the Bank of Canada under the Retail Payment Activities Act.

Clapp S.A. de C.V., incorporated in El Salvador, business ID 363802-9, registered address C.C. Feria Rosa, Local 303 EF, San Salvador, El Salvador, is a registered Bitcoin Service Provider (BSP) with the Central Reserve Bank of El Salvador and provides services related to dealing in digital assets. Clapp S.A. de C.V. has applied for registration as Digital Assets Service Provider under Digital Assets Services Act with the National Commission of Digital Assets (CNAD).

Clapp Limited, incorporated in Hong Kong, company No. 78435441, distributes and services the Clapp Card program. Clapp cards are issued by licensed financial institutions identified in the Clapp app. Clapp Limited is not a bank and does not itself issue cards or hold your funds.

All fiat currency accounts, including GBP and Euro, as well as IBANs and SEPA payments are provided by partner electronic money or payment institutions (inter alia, authorized in the EEA) and identified in the Clapp app, under their own terms.

The website and the Clapp app are operated by AlphaEX s.r.o., business ID 17805791, registered office Primátorská 296/38, 180 00 Prague, Czech Republic, the technology and distribution company of the Clapp group. AlphaEX s.r.o. is not a crypto-asset service provider and does not provide financial services.

Savings and Credit Line are provided by a group company under their own terms and are not deposit-protected products. The money services business registration concerns anti-money laundering obligations; it is not approval of Clapp products or an investor protection scheme. The bitcoin service provider registration covers bitcoin services only. Pending applications are not granted authorisations. No Clapp group company holds a crypto-asset service provider authorisation in the European Union, or a UK Financial Conduct Authority registration. The Licenses and Registrations page describes the current position and the scope of each registration and partner arrangement.

## Asset ownership and product risks

Crypto-assets are high risk and highly volatile. You can lose all invested funds. Not covered by deposit guarantee or investor compensation schemes. Availability depends on your country of residence.

Wallet: supported digital assets held in the custodial Wallet are held for you as client assets, separately from the provider's own assets, under the Terms of Service. Withdrawals are subject to security checks, limits, processing times and legal or regulatory restrictions. Custody technology and any insurance held by infrastructure providers do not eliminate loss risk or guarantee reimbursement. The Wallet custody arrangements do not describe the ownership of assets transferred into Savings or a Credit Line.

Savings: opening a position transfers ownership of the contributed assets to the Savings provider. The assets leave Wallet custody, and the customer receives an unsecured contractual claim for an equivalent amount of the same assets plus interest under the Savings Terms. The provider may use the assets and retains the margin between its earnings and the interest paid. Provider insolvency can cause partial or total loss. Fiat funding is converted into EURC on receipt under the Savings Terms; the position then carries stablecoin risks, including loss of the peg. Savings balances are not deposits and are not covered by deposit guarantee or investor compensation schemes.

Credit Line: collateral is transferred to the provider for the life of the loan, and an equivalent amount is returned on full repayment. Upon approval, full legal and beneficial ownership of the collateral passes to the provider, which may use, transfer or pledge it; the customer holds an unsecured claim for equivalent assets. Interest accrues only on drawn balances; the APR depends on the LTV tier, and minimum daily interest and fees apply. Collateral may be liquidated without prior notice when the liquidation threshold is reached or an event of default occurs; a shortfall can leave an outstanding debt.

Savings and Credit Line are provided by a company outside the EEA. Crypto lending and borrowing are outside the scope of MiCA. These products are not bank deposits and do not benefit from MiCA safeguarding or complaint-handling protections, deposit guarantees or investor compensation schemes.

Staking: staking of supported assets is accessed through the Clapp app. The provider, applicable terms, fees, activation and unbonding rules and risks must be checked in the app before committing assets. Rewards vary and are not assured. Savings and Credit Line terms and ownership arrangements do not apply to staking.

Availability depends on verified residence, identity checks, applicable law, sanctions and product restrictions. The Terms of Service, including Schedule 1, and the app set out restrictions by country. The Credit Line is not offered to residents of Canada, the United States or the United Kingdom; the Savings Terms state that Savings is not actively offered to residents of those countries. Access to the app does not establish eligibility for every service.

Clapp does not provide investment, legal or tax advice. Asset transfers, conversions, interest, repayments and liquidations may have tax consequences. Past performance and illustrative calculations do not establish future returns.

## Legal and regulatory sources

- [Licenses and Registrations](https://clapp.finance/licenses): Group entities, registrations, their scope, pending applications and partner arrangements.
- [Terms of Service](https://clapp.finance/terms-and-conditions): General agreement, providers, custody, exchange, eligibility and restricted jurisdictions in Schedule 1.
- [Risk Disclosure Statement](https://clapp.finance/risk-disclosure-statement): Market, custody, counterparty, stablecoin, liquidation, technology, regulatory and tax risks.
- [Savings Terms and Conditions](https://clapp.finance/savings-terms-and-conditions): Ownership transfer, interest, Flexible and Fixed Savings, EURC conversion, withdrawals and renewal.
- [Crypto Credit Line Terms](https://clapp.finance/credit-line/terms): Collateral ownership, LTV, drawdowns, interest, minimum interest, fees, default and liquidation.
- [Clapp Card Terms and Conditions](https://clapp.finance/card-terms): Card programme, issuer relationship, conversion, fees and card-specific risks.
- [Privacy Policy](https://clapp.finance/privacy-policy): Personal data, processing, disclosures and data protection rights.
- [Complaints Policy](https://clapp.finance/complaints-policy): How to raise a complaint and the applicable complaint process.
- [AML and Sanctions Statement](https://clapp.finance/aml-and-sanctions-statement): Identity verification, financial crime controls and sanctions restrictions.
- [Website Disclaimer](https://clapp.finance/website-disclaimer): Status and limitations of website information.
- [Cookie Policy](https://clapp.finance/cookie-policy): Use of cookies and related technologies.
- [E-Sign and Electronic Communications Notice](https://clapp.finance/esign-notice): Electronic records, signatures and communications.
- [Referral Terms and Conditions](https://clapp.finance/referral/terms-and-conditions): Referral eligibility, rewards and restrictions.

## Products

- [Flexible Savings](https://clapp.finance/flexible-savings): Variable APY with daily crediting and compounding. No fixed lock-up. Withdrawal requests are subject to processing times, caps and possible suspensions under the Savings Terms. Ownership of contributed assets transfers to the provider under the Savings Terms.
- [Fixed Savings](https://clapp.finance/fixed-savings): Rate fixed at opening for the selected term; interest accrues daily and is paid at maturity. Early termination is generally not permitted and is discretionary; if approved, accrued interest is forfeited. Auto-renewal is enabled by default unless disabled before maturity; renewal uses the rate available at renewal. Ownership of contributed assets transfers to the provider under the Savings Terms.
- [Credit Line](https://clapp.finance/credit-line): Revolving borrowing secured by supported collateral. APR depends on the applicable LTV tier. Interest on drawn balances, minimum daily interest and applicable fees determine cost; an advertised rate tier does not establish zero total cost. Collateral transfers to the provider for the life of the loan.
- [Corporate Credit Line](https://clapp.finance/corporate-credit-line): Credit facilities for business borrowers, subject to business verification, the applicable credit documentation and any separately agreed terms.
- [Wallet](https://clapp.finance/wallet): Custodial digital asset wallet and access to partner-provided fiat accounts, including EUR and GBP, and payment services. Asset support, limits, processing times and partner eligibility apply.
- [Exchange](https://clapp.finance/exchange): Buy, sell or swap supported assets. The relevant service provider acts as counterparty; quoted prices include a fee or spread. Some assets are available for in-app trading only and cannot be withdrawn to external blockchains.
- [Staking](https://clapp.finance/staking): Staking access for supported assets through the app. Provider, terms, fees, activation and unbonding rules and risks are shown in the app; rewards vary and are not assured.

## Company and support

- [Clapp homepage](https://clapp.finance/): Platform overview and navigation.
- [Security](https://clapp.finance/security): Custody technology and security information; read with the Risk Disclosure Statement and the relevant product terms.
- [Team](https://clapp.finance/team): Information about the team.
- [Help Center](https://help.clapp.finance): Product guides and account support. Current contractual terms govern where a help article differs.
- [Contact support](mailto:support@clapp.finance): General support enquiries; use the Complaints Policy for the formal complaint process.

## Optional

- [Blog](https://clapp.finance/blog): Educational articles and dated market commentary.
- [Crypto Interest Rates](https://clapp.finance/savings/crypto-interest-rates): How Savings interest is formed and quoted; check current product-specific terms and app rates.
- [Best Crypto Savings Accounts](https://clapp.finance/savings/best-crypto-savings-accounts): Comparison content; Clapp Savings is not a bank account and is not deposit-protected.
- [Crypto Savings Account](https://clapp.finance/savings/crypto-savings-account): Savings overview; the word "account" does not make Savings a bank account or a deposit.
- [Stablecoin Yield](https://clapp.finance/savings/stablecoin-yield): Stablecoin Savings information; provider and stablecoin risks apply.
- [Crypto-Backed Loans](https://clapp.finance/credit-line/crypto-backed-loan): Overview of borrowing against digital assets.
- [Crypto Lending Platforms](https://clapp.finance/credit-line/crypto-lending-platforms): Comparison content about crypto lending platforms.
- [Crypto Loans](https://clapp.finance/credit-line/crypto-loan): Credit product information and related explanations.
- [What Is Crypto Lending](https://clapp.finance/credit-line/what-is-crypto-lending): Educational explanation of crypto lending and borrowing.
- [Buy Bitcoin](https://clapp.finance/buy/btc): Asset-specific purchase information; availability and quotes must be checked in the app.
- [BTC to ETH Exchange](https://clapp.finance/exchange/btc-eth): Pair-specific exchange information; displayed examples are not executable quotes.
- [Referral Programme](https://clapp.finance/referral): Referral programme information.